L789 Terms & Conditions — Complete Rules & Regulations

L789 (hereinafter referred to as the "Platform" or "we") is an online betting and gaming service provider. These Terms and Conditions apply to the l789 website, mobile app, and all related services.

By accessing, registering on, or using any of our services, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

L789 reserves the right to amend these Terms and Conditions at any time. Updated terms take effect upon publication on the website. Users will be notified by email of each change and will be asked to accept the new terms at their next login.

• These Terms and Conditions are available in both Bengali and English. In the event of any discrepancy, the Bengali version shall be considered authoritative.
• L789 reserves the right to modify, suspend, or discontinue any service, feature, or offer without prior notice.
• These Terms are personal and non-transferable — you may not assign your account or any associated rights to a third party.

To open an account on l789, you must meet the eligibility requirements listed below. If these conditions are not met, we reserve the right to close your account at any time.

Minimum Age & Identity

• You must be at least 18 years old at the time of registration.
• You may be required to provide a valid National ID card, passport, or birth registration certificate.
• Each person may only register one account. Opening multiple accounts is strictly prohibited.

Accuracy of Registration Information

All information provided during registration must be accurate, complete, and up to date. Providing false information may result in account suspension or termination, and any balance in the account may be forfeited.

Account Security

• It is your responsibility to keep your login credentials (username and password) strictly confidential.
• If you suspect any unauthorized access to your account, contact our support team immediately.
• L789 is not liable for any loss resulting from unauthorized access to your account.

Financial transactions at l789 are secure and fast. We support the most popular payment methods in Bangladesh, and all transactions are processed in Bangladeshi Taka (BDT).

Withdrawal Verification

L789 may require identity verification (KYC) before processing any withdrawal request. For your first withdrawal, a copy of your national ID must be submitted. Withdrawals may be delayed until verification is complete.

• Withdrawals can only be made to the same payment method used for the most recent deposit.
• If you have an active bonus, withdrawals may be restricted until the wagering requirements are met.
• For suspicious transactions, l789 may temporarily hold withdrawals pending verification.

L789 regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are detailed on the respective offer page. By claiming a bonus, you agree to the associated terms.

Welcome Bonus

• New members can receive up to a 100% Welcome Bonus on their first deposit.
• The wagering requirement for the Welcome Bonus is generally between 10x and 20x.
• If wagering is not completed within 30 days of receiving the bonus, the bonus will be forfeited.

General Bonus Policy

• A single bonus cannot be used across multiple accounts simultaneously.
• Winnings earned from a bonus must meet the wagering requirements before they can be withdrawn.
• L789 reserves the right to modify or cancel any promotion at any time.
• If bonus abuse is identified, both the bonus and any associated winnings will be forfeited.

The following rules apply to all betting activity on l789 and are enforced equally for every user.

Bet Acceptance & Cancellation

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled or postponed, the related bets will be voided and stakes returned.
• L789 reserves the right to void any bet placed at incorrect odds due to a technical error.

Live Betting

Odds in live betting can change rapidly. If odds shift after a bet is submitted, the bet will either be accepted at the updated odds or may be voided. l789 is not responsible for bets that fail due to internet connection issues.

Maximum Winnings Limit

• The maximum payout from a single bet is capped and may vary depending on the event.
• Maximum withdrawable winnings per day may also be subject to a cap.

• Multiple Accounts: Opening or operating multiple accounts under the same identity.
• Account Sharing: Allowing a third party to use your account.
• Bonus Abuse: Claiming bonuses through multiple accounts or false information.
• Money Laundering: Attempting to launder illegal funds through l789.
• System Hacking: Attempting to breach the platform's security systems.
• Odds Manipulation: Placing bets by exploiting any technical advantage in an unfair manner.
• Fraudulent Payments: Submitting fraudulent transaction proof or screenshots.

L789 reserves the right to temporarily or permanently suspend any account, for any reason, including violations of the Terms and Conditions.

Closed by user

To close your account, please contact customer support. Make sure to withdraw any remaining balance beforehand. Any active bonuses will be forfeited upon closure.

Closed by l789

• Accounts may be closed without prior notice in the event of a terms violation.
• If fraud is proven, the associated balance will be confiscated.
• Accounts inactive for an extended period (24 months) may be automatically deactivated.

L789 is deeply committed to responsible gaming. We want every user to play responsibly, safely, and within their limits.

• You can set your own daily, weekly, or monthly deposit limits at any time.
• You may take a temporary Cooling-off period or opt for Self-exclusion if needed.
• Participation by anyone under 18 is strictly prohibited, and age verification is mandatory.
• If you're experiencing gaming-related issues, our support team is here to help connect you with professional assistance.

If you have a complaint or dispute, please reach out to our customer support team first. We aim to provide an initial resolution within 48 hours.

Complaints Process

1. Step 1: Contact our support team via live chat or email.
2. Step 2: If the support team is unable to resolve the issue, escalate it to a manager.
3. Step 3: If both parties cannot reach an agreement, the dispute will be resolved through neutral mediation.

For any disputes regarding betting outcomes, the data recorded in l789's system will serve as the definitive proof.

These Terms & Conditions are governed by applicable law. l789 operates under an international gaming license and complies with all relevant regulations.

• If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply.
• L789 is not liable for service disruptions caused by unforeseen circumstances (force majeure).
• In the event of any conflict between the English and Bengali versions of these terms, the Bengali version shall prevail.

To get in touch with us, email: support@l789.ws